Sample Compliment Letter

To,

104 Main Street,
Philip hens
Date:-

I apologize for your wait in my office before your appointment. I read your letter and I agree: one hour is too long to sit in a waiting room before your dental exam. I have had difficulty with my staff overbooking my appointments. I can’t handle the number of patients they schedule and the patients become cranky waiting for their harried dentist. I have corrected the scheduling problem as well as hired two new hygienists who will help with routine exams. We shall have no more long waits at my office.

I value your patronage and comments. Thank you for bringing your frustrations to my attention. Please report on our service in the future.

Regards,
Sarvesh

Encl: <List of enclosed items goes here>

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