Sample Goodwill Letter

To,

104 Main Street,
Philip hens
Date:-

I want to compliment one of your excellent employees, Kevin Fernandes. She went to great lengths to help me when my checking account was thrown into turmoil by some forged checks. I have always received quality service at your bank branch, and Ms. Fernandes’s extended help is a prime example of this. She knew just what to do to solve my problem quickly and restore the money to my account.

Such service builds great working relationships. I will bring all my banking needs to the Springfield Bank from now on.

Regards,
Sarvesh

Encl: <List of enclosed items goes here>

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